Mavenlink Helps ORM
(a DCX Agency) Reduce
Companywide Administrative
Task Time by 30%

THE CHALLENGE

ORM (a DCX Agency) relied on a variety of tools to support their project management needs and time was tracked across multiple systems. The lack of integrations severely limited access to critical data insights leaving ORM managers with conflicting hours and a massive workload to consolidate and coordinate projects. The search for a solution that could create a single source of truth led to Mavenlink.

THE SOLUTION

Simplified Reporting

Mavenlink’s one-button push reporting capability was a major change for the ORM management team, allowing them to get insights into resources and projects faster than ever and make critical decisions regarding team assignments and resource management.

Strong Project Governance

Automated project creation and Mavenlink’s integration with Jira and Salesforce provided ORM with the ability to immediately begin managing a new project and better control each aspect of its execution.

Consolidated Time Tracking

With Mavenlink time tracking, employees could enter their time into a single location, which reflects their work in every project and system. Having this capability made a huge difference in both time entry accuracy and the time required to review billable project hours.

THE RESULTS

Massive Administrative Support

Today, ORM has found a single source of truth with Mavenlink. Managers now spend time on crucial tasks instead of continual analysis. Not only can ORM rely on the insights they receive, but Mavenlink has reduced administrative task time by 30% for the entire company.

Performance-Supporting Reports

ORM uses a variety of Mavenlink dashboards and reports to understand revenue, billing, cost of resources, and more to accurately determine margins. Meanwhile, utilization reports help teams make steady improvements in performance and forecasting supports critical adjustments for long-term success.

Time Tracking Improvements

Mavenlink’s Jira integration provides ORM’s engineers with timesheets automatically built from their time recorded against tickets. The result is vastly improved time tracking compliance and non-billable time tracking.

Faster, Better Decisions

Today, ORM’s projects are on time and on budget. Mavenlink helps managers look across their entire project portfolio to know if every project is on track. Seeing target utilization rates by department, skill set, person, and more has helped critical decisions about staffing and project management.

ORM (a DCX Agency)

ORM (a DCX agency) exists to offer brands a versatile partner to tackle business, marketing and digital challenges. Providing innovative and scalable solutions that deliver business impact, helping brands transform their existing customer experience using innovative digital technologies and expertise.

INDUSTRY Advertising / Marketing
WHAT MAVENLINK
REPLACED
Workfront
30 %
REDUCTION
IN TIME ON
ADMINISTRATIVE
TASKS
RELIABLE TIME
TRACKING WITH
JIRA

BENEFITS

  • Administrative task time reduced by 30%
  • Reliable time tracking integration with Jira
  • Projected versus actual costs improve project budgeting accuracy
  • Utilization rates inform better staffing and project decisions

"The number 1 thing I love about Mavenlink is that it solved problems I didn’t know I had. And the fact that it revealed those problems to us made it an eye-opening solution. We had a lack of clarity into our data and literally overnight, you could see a complete reversal in our understanding."

ANDREW FORSYTH,
HEAD OF OPERATIONS, ORM (A DCX AGENCY)

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